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Screen went white or gray

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by liz1961

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I wonder if any one has any idea why my Dell Pent.III moniter screen went all white or gray when we had shut the system down for a break. After we would restart it, it would run ok then when we would click on something it would all go white or gray again. We contacted our Dell tech. who helped us run some tests with the Resource CD, then they were to get back with us, which they never did. But as it turns out we throughly scanned all disks and defraged and it seems to be working great now.

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by mloveless

Dell has a diagnotics CD that came with the machine. it is bootable and will run hardware tests on your machine. This may be an intermittent problem that could possible get worse. Keep an eye on it for the next couple of days and see what happens. Dell doesn't appear to be sure if it is a hardware or software issue. If it is hardware your screen will eventually go completely. It doesn't hurt to run a virus scan on you machine - virus's do strange things to machines. Hopefully this will help.

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