3 replies
by jose.parra Accepted solution
by bizzo Accepted solution
You've dropped it, and now you've opened it up?
I'm sorry, but I don't think there's much help for the drive.
If there is any chance of recovery, you may need to take it to a specialist to repair/recover the data. But it's unlikely that's going to be cheap.
by oh smeg Accepted solution
If the data is really important take it to a Data Recovery House. They may even be willing to contaminate their Cleon Room to help you out now.
These things should only be opened in a Clean Room to stop contamination and loss of Data. As the drive is no longer working the Data Needs to be read off the platters and this isn't possible without the equipment which you can not afford.
Now as to the Actual damage that the drive suffered if it was running at the time the Heads have come in contact with the platters and scrapped off the Magnetic Covering creating ares of Data Loss.
If the drive wasn't running at the time it fell the Circuit Board on the bottom of the drive is possibly damaged stopping it supplying power to the Motor or Heads. The Motor may have suffered some damage and caused either the shaft to bend of a bearing to fail. Replacing these requires th complete dismantling of the drive to replace the motor and you run a very large risk of scratching the Platters when you attempt to remove the Heads. If it's the motor it's easier to read the Data directly off the Platters.
If the Data isn't worth the cost of Recovery you can find out what is wrong with the drive by totally dismantling it and testing the Motor. If it spins up without platters or Circuit Board it may still be damaged and not work properly with a load on it [i]The Platters.[/i] Even if you get the Heads out without damaging anything you will be unable to reassemble the unit with the correct Settings adjustments as you will not have the tools or the Clean Room to work in. So it's back to reading directly off the Platters again.
Easy Answer here is You Can't repair Drives damaged like this. About the only possible repair to the modern style of HDD is to replace the Circuit Board and hope that when power is applied that the new Circuit Board doesn't fry because of a Overload.
On Track requires a $900.00 Deposit or as they call it a Quote Fee to give a quote on the HDD to recover the Data. If you chose to proceed with the recovery this comes off the finial price of the recovery. They will also be able to tell you if there is anything recoverable on the drive but this is no guarantee that the Data is intact just that the File Headers are readable.
Not sure about any other companies who can do a Data Recovery like this so I'm not making any other reconditions except for Seagate Data Recovery Services. They make HDD so they should have the right equipment to read off the platters but I have no idea if they actually do or are willing to do this type of Recovery though I think they would.
On Track is here
Seagate Recovery Services is here
Col
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