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Secondary IDE Devices not working

By JHook ·
After loading Easy CD Creator 4 by Adaptec in Windows 2000 and restarting, I received an error something to the effect of ?could not finish the set up, edit the registry manually?? When I pulled up Windows Explorer I noticed that BOTH my CD/DVD ROMand my CDRW drive were gone. When I looked in device manager, both devices had the yellow exclamation point indicating a problem. Looking at the properties of the devices the status stated, ?This device is not working properly because Windows cannotload the drivers required for this device. (Code 31)?

Also, the event Viewer shows an interesting message quite a few times,
?The Cdralw2k service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.?
Too far gone for ?Last known good??
I have uninstalled and reinstalled the malfunctioning devices every way I could imagine. I ?updated? the drivers for the Intel 82801AA Bus Master IDE Controller. I even uninstalled the Secondary IDE Controller and rebooted to see if it would come back with some ?children? (my TOSHIBA DVD-ROM SD-M1202 and my PHILIPS PCRW804 CDRW Drive). All of the ?updating? was done using only the driversprovided by the operating system. I haven?t had too much luck finding drivers in the web.

Does anyone have any ideas (besides reinstalling Windows)? I would rather turn one screw that yank the whole engine. Thanks!!!

Joe Hook

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Secondary IDE Devices not working

by JHook In reply to Secondary IDE Devices not ...

It seems like I've asked alot of questions in this one, I really only asked one. The text editor seems to have changed all my quotation marks to question marks. I hope it's not too confusing.
Joe

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Secondary IDE Devices not working

by TheChas In reply to Secondary IDE Devices not ...

Have you downloaded and installed the appropriate updates from www.roxio.com ?
Adaptec spun them off for the CD software last year.

This link;
http://www.roxio.com/en/support/roxio_support/ecdc/ecdc_software_updatesv4.jhtml

List some interesting updates, including a bug if IE 5.5 or later is installed.
Note: remove any spaces from the pasted link.

If you are installing the OEM package, I recommend updating to version 5 retail.

Did you have other CD recording software installed prior to Easy CD?

If so, "remnants" of the old software may be the problem.
You need to "eradicate" the old software before installing new CD software.
(Ahead has a utility for Nero users to "dual boot" Nero and several other CD recorders!)

Chas

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Secondary IDE Devices not working

by JHook In reply to Secondary IDE Devices not ...

Thanks for the response! Well I downloaded the updates, I installed one to go 4.0 to 4.5, however, the Direct CD Update requires a CDROM drive. Looks like a catch 22 for that one. I know what you mean about "residual software", but this is all I have. About going to version 5, I guess I could do that, but I'm thinking if 4.0 worked before on my 2000 machine, it should continue. I'm thinking I mucked something up.

Thanks again. (check out my latest comment, maybe that will shed some light on this puppy.)

Joe

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Secondary IDE Devices not working

by Maelgwyn In reply to Secondary IDE Devices not ...

Remove the whole IDE assembly in the os (ie. remove everything!) than let it boot.
Also, look for some patches from the burner software. If you kinda get what I mean, you
will know what I mean

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Secondary IDE Devices not working

by JHook In reply to Secondary IDE Devices not ...

Removed the entire IDE assembly in the OS. It reinstalled fine, but still have exclamation points on my CDRW and CD/DVD. Thanks for the advice though!

Joe

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Secondary IDE Devices not working

by qballrail In reply to Secondary IDE Devices not ...

This sounds more hardware related than software. Check your BIOS setup to ensure that the Secondary IDE controller is ENABLED. If it is enabled, then slave either your burner or your DVD to the master on the Primary IDE channel and see if either comes up. If both are recognized by the PC, then perhaps you have an issue I encountered with my Yamaha burner and Mitsumi CD-ROM. I was forced to slave my CD to my Primary HDD then master the burner on the Secondary Channel.

Roxio has Version 5 of CD Creator now, you may want to also consider upgrading to that. I suspect, however, it is device orientation as described above. It is very possible you have device conflicts like that.

Hope this helps!!

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Secondary IDE Devices not working

by qballrail In reply to Secondary IDE Devices not ...

In light of your clarification, I would recommend full removal of EZ-CD Creator when logged in as Administrator, reboot, log into the Admin account, delete the directory if still present, empty your Recycle bin, then edit the registry accordingly. PCMag.com has a nifty little util called Regcleaner. Download that and run. Remove all entries to EZ-CD Creator. Reboot and log in again as Admin, reinstall (perhaps a more current version, 5.2), reboot, and make sure you log in as Admin. Multipleusers on the same machine can get confusing if you use any of them aside from yours, so take each step methodically. It's a simple mistake but as you can see it causes a lot of headache. Hope this works! :)

Good luck.

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Secondary IDE Devices not working

by JHook In reply to Secondary IDE Devices not ...

Poster rated this answer

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Secondary IDE Devices not working

by trockid In reply to Secondary IDE Devices not ...

You probably need to uninstall EZ CD creator if you can, and delete two keys in your registry; delete the "UpperFilters" value in this key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

and delete the "LowerFilters" value in this key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Then reboot and reinstall EZ CD Creator if you like and everything should work.
Tell me if that works, g'luck.

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Secondary IDE Devices not working

by JHook In reply to Secondary IDE Devices not ...

This was what I initially looking for, but, alas! I got a stop error on the reboot (BSD!!!) I had to do a "Last known Good" to get me back to my desktop. Maybe my comment above may help out a bit.

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