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Security/Virus? issue (Browser does not support the page)

By Jrhorer ·
Hello evryone and thanks for taking an interst in my question.
I have had several laptops come into me with a large red box on the screen displaying the message "Browser does not support this page. Please update now.". I was doing some research on this and I found someone who actually selected the update and it downloaded an .exe named update.exe. Luckily ( I think) the person did not open it.
I ran WBAM on the laptops and no definition was found. I also looked at Symantec and they had no record of this one either. WBAM found nothing. Neither did SPS+D.
Have any of you ran into this one yet?
It seems the common factor is they all use Comcast as their ISP. It was also purported that the routers could be harboring this one.
Any ideas would be greatly appreciated! Thank you and have a fantastic day!

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Wait, what?

by seanferd In reply to Security/Virus? issue (Br ...

<blockquote>I ran WBAM on the laptops</blockquote>
MBAM?
<blockquote> and no definition was found.</blockquote>
No malware was found?
<blockquote>I also looked at Symantec and they had no record of this one either. </blockquote>
The Symantec security site? What did you look for, update.exe? Good luck.
<blockquote>Have any of you ran into this one yet?</blockquote>
This in particular? Not I. But it is a common sort of attack attempt. You won't find anything on the computer if you didn't let it attack you, though.
<blockquote>It seems the common factor is they all use Comcast as their ISP. It was also purported that the routers could be harboring this one.</blockquote>
Maybe these folks should call Comcast, then. Cable has different susceptibilities to attacks from within the cable network. Who purported that the routers are harboring this one (whatever it is)? If it is one of the laptop owners, why would they then bring in the laptop, leaving the router (what routers?) to attack more network users and/or the laptop as soon as it is reconnected?

If you think there is something on the systems, scan for rootkits. Sysinternals has a decent scanner. Run MBAM from Safe Mode. Scan with the OS offline using one or more AV rescue CDs. http://www.techrepublic.com/blog/security/rescue-cds-tips-for-fighting-malware/3803

Good luck, and have a great day yourself.

edit: You'll get more/better responses if you post your question as a Question rather than a Discussion.

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Uhhhh

by Jrhorer In reply to Security/Virus? issue (Br ...

Thanks for pointing out that I cant get my "M"s right! haha I should have put down MBAM. I was looking at Symantecs Library of definitions for similar characteristics and didnt see anything. I isolate the laptops so they cant get on the network.(turn off the NIC). I looked at TechGuy and didn't find anything so I entered a search and Answers.com had a discussion going about this issue. Thats where someone had the opinion that it may be hanging out on the routers.
I am calling my freind at Comcast today to find out if they have made any headway.
I appreciate the response and I will heed your advice about asking a question insted of starting a discussion. Thanks again and have a great day.

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Ah, I see.

by seanferd In reply to Uhhhh

I actually searched for "WBAM", and the top results were for a radio station in Alabama. Just wasn't sure if you had found a malware scanner I had never heard of.

I wonder if the Answers.com poster is right. That would mean the router's (from whatever vendor, have serious vulnerabilities (would not be surprised, really).

I take your point about isolating the laptop - which is good practice. But if the router is the problem, it really needs to be isolated and re-flashed.

Good luck with this. I see others have already caught you in Q&A.

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