I have 2 users running XP Pro 64 bit systems (on brand new dell workstations) with the same problem. I installed Office 2003 and then Outlook 2003 (from the CD that came with SBS 2003). When I right click on a file and select “Send To”, “Mail Recipient”, nothing happens. All of the XP Pro 32 bit workstations work fine in our office, just these two 64 bit systems.
I confirmed that Outlook was selected as the default email program. Strange thing though…, under MS programs in add/remove, I removed Outlook Express at least 20 times, it keeps coming back. We also use MS Exchange and use the advanced Outlook functions extensively. I am the only one who sets up the workstations, I have never set-up a workstation in this office with Outlook Express.
Originally, when you right clicked selected “Send To”, “Mail Recipient”, an Outlook Express set-up screen would appear. One of the “fixes” I found on the internet was to delete the “MAPIIMAIL” file in the “user”/sendto folder. When MAPIMAIL is gone, the “mail recipient” choice is gone.
Like I mentioned, Windows will not allow the removal of OU Express under add/remove programs.
Any Other Ideas…, these XP Pro 64 bit systems have been very difficult to manage, I am thankful to only have 2 in our enviroment! I have to admit, they are very fast.
The user just told me the “send to” function did work, one morning last week, an MS update installed, now his printer (HP-6 via USB adaptor) re-installs on every reboot and the “send to” function problem began.
I just brushed off the USB Printer issue, I have 20 of them in the office, I have to re-install two or three a day. I just figure its like changing the back up tape, it’s a daily task!
