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Send to Mail recipient problem

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by haarsaker

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I run Win2K + Office 2000 on the network at work - along with Lotus Notes 5.0.7 as mail client.
On some of the PC's the Send to Mail recipient inside the office applications does not fire of Notes - but instead Outlook or Outlook Express is started.
Notes is set up as E-mail program inside IE's Tools / Alternatives on all the PC's even those wiht this problem.

I can't find anywhere else to configure which e-mail program should start from the Office apps. send to email recipient.

Anyone for a solution ?

3 replies

by sgt_shultz

what about comparing properties of the mail entry in the sendto folder? i will try this at work tomorrow. btw why not upgrade clients to 5.0.11. maybe it can fix some of your bugs. this corrupted attachment thing comes to mind. does that happen on any client or only some (if any client, check server document for mail configuration, maybe you have choices about how attachments are dealt with, again, have to look...if works on some clients but not others, then have a look at Edit Current Location (lower right, i think its a key icon) see it you can compare mail settings on bad computer to those on good computer. i will look at this in morning and give better answer if time permits. btw i believe you may mean you are running Notes 5.0.7 on clients and *Domino* 6.0 on the server...no?

by abarnes70

Check the following registry key:

HKEY_CLASSES_ROOT\mailto\Shell\Open\Command

This should contain the following for Lotus Notes:

c:\program files\Notes\notes.exe %1

Note that the path to the notes.exe file should reflect where your executable is.

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