Networks

Ask something
Question Locked

Sending and Receiving mail with SMTP failed

0 helpful
4 replies

by miketayo

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I can't receive and send external emails from exchange.

I have Exchange 2007 on Win 2008 Server with AD. My domain name is xxx.com is hosted with an external hosting company thr which i receive and send mails using POP3 (mail.xxx.com).

I have an internal domain with xxx.com (same with external domain). i have configured the exchange to send and receive mails internally, but i cant receive and send external mails.

I have configured the send and receive connectors in the hub transport but not sending or receiving mails.

please i will appreciate if this can be assisted with

thanks

4 replies

by cg it

exchange probably can't upload emails to your mail provider using SMTP because it's not configured to do that.

Look on Microsoft Technet under Exchange for configuration using a 3rd part mail provider.

by tmalo627

If your internal domain and external domain have the same name, the DNS server of your domain name registrar may have the MX record pointing to your old email server. I would contact them to make sure they have been updated with the correct information.

by mikeaaaaaaaaa9

the are both correct. you cannot have both places with the same name. If you are using 3rd part to do your mail and are not using a mail server yourself, why do you have a 3rd party externally hosting? Or why put your own mail handler in place. If you wish to remove the 3rd part from providing the mail, your mmx records are in need of adjustment. If you want them, drop your mail server and the mx records are correct and they will continue to send and receive your mail for you.

This discussion is closed to new replies.