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  • #4201583

    Server Help

    by 2829damian ·


    Hi all –
    I run a small academic laboratory we are in desperate need for help to set up our lab server. We have purchased an AMD EPYC 9554 and 9554p we have been trying to install with a Gigabyte MZ33-AR0 or Supermicro H13SSL-NT but have had no success booting.
    Full specs:
    CPU: AMD EPYC 9554 (Model#: 100-000000790)
    RAM: 1536GB (24x64GB) DDR5 Dell PowerEdge R760XD2 compatible Server Memory by NEMIX RAM (only 12 can be inserted on this particular MoBo but plan to expand in the future)
    PSU: Seasonic Prime TX-1600 Watts
    SSD: Samsung 870 QVO SATA III 2.5″ SSD 8TB
    GPU: Nvidia RTX 8000 Quadro
    MoBo: SuperMicro H13SSL-NT
    MoBo: Gigabyte MZ33-AR0
    PCIe: Corsair MP600 8TB (for OS purposes)
    Chassis: LIAN LI V3000 PLUS
    Error Mode: The SuperMicro mobo can spin up heatsink fans and GPU fans but fails to output VGA to monitor. The monitor is known to work. The mouse connected to the motherboard has the light on but the keyboard connected to the motherboard fails to respond. DP port connection from the GPU to the monitor also failed. The gigabyte mobo does not even have power to the heatsink fan or the power switch (which has LED lights). All LED lights are solid green or pulsing as in the case of LED-BMC.
    Failed troubleshooting attempts include:
    -Reseating all RAM sticks
    -Detaching the GPU from the MoBo and reattempting to get VGA output
    -Removal of all but one RAM stick left in the A1 position
    -Manually shorting the power-on pins with a screwdriver as well as using a power switch that connects to the FP header pins.
    -Unplugging SSD input to the MoBo
    -Trying two different Gigabyte Mobos
    Does anyone have any advice?
    Thank you!

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All Answers

  • Author
    • #4201667
      Avatar photo

      Sounds like bad hardware.

      by rproffitt ·

      In reply to Server Help

      Get back to the maker or seller to replace the bad hardware. If it’s a configuration issue, it’s still back to the maker or seller to correct the problem.

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