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Server Restart....

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by Former member

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My server which is 1 week old is restarting for no apparent reason that I can see. Usually once a day, somes 4-5, but never during non-business hours. The event log shows that it did recover from an unexpected restart. BUT there are no events prior to it that shed light on the cause. BTW, it's a white box with a SHG2 intel MB with an adaptec RAID card (5), 3 seagate SCSI, 1 Gig of DDR, and is running 2000 server.

I just swapped out the memory based on a suggestion from the vendor. This did not fix the solution, I've also verifled the two power supplies... I just took the UPS out of the picture to see if that was it....

Should I disable the auto restarting under the advanced setting? With this I can at least see the error message before it reboots automatically. Could software cause this issue? I'm running 2000 exchange, and trend anti virus.

Please help....

Thanks in advance,
Chaz

8 replies

by cg it

Restarting? or rebooting?. Services on Windows 2000 server can be restarted without having to reboot. Rebooting can be caused by a number of things and there is a setting for the different services running on the server (DNS, DHCP, RAS, Exchange, ISA where if a critical error occurs, the event is to reboot the computer. Changing that to say stop service and notify by email and event log hopefully will give you the info needed to find out what service is causing the error.

Hope this helps

by cg it

I made the above answer assuming that Rebooting was what was happening instead of a service on the server failing and restarting itself. If a service is failing and then restarts itself without a reboot, somewhere in the event log there will be a reference to a service that can not perform it's duties because of a service failure. Check the System log, file replication log, Domain log, Security log for any warning or critical event.

by motleykrue

Is the server configured to restart on a memory dump ???
right click on my computer and select advanced and go to startup and recovery. If it is check the the dump file. Make sure there is enough space on c: to dump. Also in the event log check theevent prior to the event saying the server is restarting.
Hope it helps..

by aluciani

Have you looked at your event viewer to see if one application in particular is causing your server to reboot. Do you have the latest SP on the server and on your applications?

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