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Service Desk Software?

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by ejmuller1

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I am looking for a software package that would track and manage requests for a litigation support department. I've looked at Help Desk call tracking packages and they are not what we need. I know there are lots of service bureaus out there and someone must be using something for this. Any suggestions would be welcome.

Thanks in advance.

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by oldefar

I think the problem is that you have Help Desk and call tracking in your requests.

Perhaps these sites have what you need - all focused on software for the legal profession.
http://tinyurl.com/2hln3
http://tinyurl.com/2wunb
http://tinyurl.com/35d85
http://tinyurl.com/3gbaq
http://tinyurl.com/yszxj
http://tinyurl.com/2f4ve

The above were found with a google search for "law office software". The last listed link above provides an independent evaluation of packages provided by vendors for review.

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