Question

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  • #2146117

    session

    Locked

    by barsbay.nart ·

    dear all:
    i have this issue,i have a fidelio system for hotel managment…well at night a user try to back up the data,and he cant cuz users had open a session and using one off the files..and the problem the users are not..the session is stuck and wont go,i need to resart the server to work..and that is not a sloution..how can i force it to be disconneted and i did disconnect them from the computer managemnt..it is a 2003 server??
    thanks

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    • #2564922

      Clarifications

      by barsbay.nart ·

      In reply to session

      Clarifications

    • #2564858

      Have you talked to the software vendor?

      by robo_dev ·

      In reply to session

      If it’s a database application there normally is a proper method of clearing stuck sessions to allow the database to close properly.

      What database does the application use?

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