General discussion


Setting up second email domain & dns

By fliss ·
We are a company called abc, we have the domain and internet and email is working fine.
We have a new company and bought the domain
I added the new domain name as per which wentwell, and i could send internal to internal, and internal to external but NOT external to internal.
MX records i thought, so i went to hostexcellence and pointed the MX record to - which is also my fqdn in the default virtual smtp server settings.

I waited 2 days and it failed -a dns tester on the internet said it couldnt resolve an IP address to that hostname. I went back on the live chat (thinking it must be something easy and small) they said it was a subdomain and would never work and said i should put in the external IP address of the server. So i did, waited for propergation and tested again, then it said bogus ip address and it needed a hostname. so back on the live chat (round and round we go) and i asked them if i should use the the same settings as abc email, because resolves to our external ip address of server, i waited and again it failed this time a 550 relay error. so back on the live chat - he was telling me that what i am trying to do is impossible and i should buy mail boxes with the hoster of I am sure this is not true and cant be as hard and as frustrating as it seems.
I am pretty sure that the server is set up correctly (using the link) but cant set up an MX record and if i could where does the MX record point to? where do i get the name? from my server? is it and of so how do i accept the relayed email and if it is how and where do i get this name pointing to my server external IP.
I know this isnt difficult so please may you help or advise me in some way of what to research next.

Many Thanks in Advance

This conversation is currently closed to new comments.

Thread display: Collapse - | Expand +

All Comments

Related Discussions

Related Forums