General discussion

  • Creator
  • #2210085

    Sharp MX5500n Copier WIll not Produce Prints


    by tchasarik ·

    Good Afternoon

    I have a situation with my company’s Sharp MX5500n copier. In the past I have been able to print from my PC’s (Windows XP Pro SP3) but I recently replaced the towers due to upgrades (the OS remains the same.) After installing the drivers and verifying the IP address programmed on the copier the device shows up as installed. However when a print job is sent to the copied, nothing is produced.

    Note that I can ping the copier’s IP address without any issue. Any suggestions will be an amazing help. Thank you so much and have a good day.

All Comments