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shdoc401.dll error

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3 replies

by cindy - extraordinary brat 2 views

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INternet Explorer caused a page fault error in module shdoc401.dll - everywhere and anywhere in Windows 98.. when you click or Alt key to F or File.. or help even.. It's so frustrating.

Already tried:
changing the ram
uninstalling IE 5.5
deleting this .dll file
reinstalling windows
reinstalling IE 5.5

None of this fixes it. Any help would be great... My temples are throbbing.
Cindy

3 replies

by ann777

If you have a cd or anything with IE 4.01, I recommend that you try installing that version of Internet Explorer, then test.

You should be able to upgrade to 5.5 afterward.

Another suggestion is to get a copy of this file from another Win98 computer using Internet Explorer 4.01... and copy that file to the same location on your computer.

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