Using WinXP Pro SP3 in SBS 2003 domain environment, one user experiences very slow performance when opening folders (both local and network). Using MSCONFIG, I narrowed down the offending service to Shell Hardware Detect. When it is disabled, folders open quickly, when it is enabled, folders take up to 3 minutes to open. I also noticed that in Services, Shell Hardware Detect is Disabled instead of the expected Automatic and Started, but I am assuming that this is due to being disabled in MSCONFIG.
What are the reprocussions of leaving this service Disabled? If this must be set to Automatic and Started, what other steps can I do to fix this issue?
The system uses Symantec AV Corp 10.1 and I also did a scan using MalwareBytes. Malwarebytes only found one problem using the Quick Scan and I fixed that issue (sorry, I do not remember what it was). Planning to do a Full Scan tonight. HiJackThis did not show anything obvious to me either but I am not an expert.
TIA.
Bill
