Should I say “No”?Locked
I manage the Computer Skills Training Department for the Adult Education Division of a vocational school. My job duties require me to teach a variety of classes, as well as hire, coordinate and manage 13 part-time employees to cover the classes that I can’t teach; and work with business and industry to create and administer customized training (this includes doing PR work, marketing, contract proposals, etc.). My duties do not encompass troubleshooting or repairing the computers on campus. Lately, the people I work with (and especially my boss!) have been asking me so many PC troubleshooting questions that I can’t finish my assigned work. I feel like a grinch saying “no, I can’t help you right now”, but I feel I should get MY job done before I do someone else’s (we have a tech staff that works 8 am to 4 pm, and I work from 2 pm until 10 pm so I’m basically the only person on campus during those hours who might be able to help in a crisis). Should I just suck it up and continue tostretch myself too thin, or should I risk annoying my boss by telling him to refer his questions to our tech department? Help!