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shut down problems

By Daz'n'Ash ·
Can anyone tell me why a computer which had installed Windows 98 SE, seemed to run and funbction quite well, it would start up and shut down as normal. The computer has 128 MB Ram, a 200 MhZ Winchip processor and a 2 GB HDD. Now I know that all that adds up to be quite able to handle having Windows Millennium Edition, but, the problem is this. Once Win Me has been fully installed it operates just fine with no hint of a problem except on shut down. When the shut down option is selected by going to Start| Shut Down, windows will shutdown okay to the pint where it is supposed to display the notice, It is now safe to turn off your computer. This notice does not appear and even after counting 20 seconds or more to shut it down, when the computer is started again it wants to run scan disk due to inproper shut down detected and then once finished booting into windows the active dektop has to be restored. How can this problem be resolved other than perhaps something availale from windows update because the owner of the computer does not have internet access. This is a problem which needs to be resolved quickly.

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shut down problems

by dmiles In reply to shut down problems

First try disabling the Fast Shutdown thru the Control Panel
Check the Power Management to see what configuration settings may be causing a shutdown problem
Check the anti-virus configuration to see if it is scanning the drive at shut down
Check Task Manager and see what programs may not be responding to shutdown
You may need to update the video driver for the system also

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shut down problems

by Daz'n'Ash In reply to shut down problems

Thank you for answering, you were the closest to solving the problem, althugh I had already figured it ut before I read your answer, I thought it was only fair to give you the points. The solution to the problem was a video card conflict.I gave him a different video card to try and it shuts down as normal now.

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shut down problems

by TimTheToolMan In reply to shut down problems

Hi,

In addition to soulrider's suggestions, the following site describes troubleshooting steps for windowsME

http://www.aumha.org/a/shutdown.htm

Cheers,
Tim.

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shut down problems

by Daz'n'Ash In reply to shut down problems

Hi Tim, Thanks for your answer, but soulrider was closest to the solution. I appreciate you taking the time to asnwer anyway.

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shut down problems

by gbullers In reply to shut down problems

ScanDisk Runs Even Though Windows Shut Down Correctly (Q273017) I will email it to you

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shut down problems

by Daz'n'Ash In reply to shut down problems

Poster rated this answer

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shut down problems

by timwalsh In reply to shut down problems

Several MS KnowledgeBase articles on this subject:
Q238096
Q196008
Q231666
Q239887
Start with the first article as it discusses numerous possible couses and offers some troubleshooting steps. Hope one of these helps.

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shut down problems

by Daz'n'Ash In reply to shut down problems

Thank you for taking the time to asnwer, the problem has been resolved. It was a video card conflict, the solution was simply to change the video card.

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shut down problems

by Daz'n'Ash In reply to shut down problems

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