5 replies
by rawright
WinMe is the only version of Windows I haven't had to support yet, so this may not address the problem, but here goes...
When you select Start/Shutdown, the pop-up dialog that appears may have 'restart' selected as the default instead of 'shut down'. I have several users who reported this behavior and in each case they were simply clicking OK without verifying that the proper option was selected (all Win98).
I hope it's this simple.
In some versions of Windows it is possible to prevent a user from shutting down a computer via User Permissions; this may have been added to the Me version, though it seems unlikely. If you have several users, each with their own logons, you might have such a restriction.
Another tack to try is to shut down through the Task Manager; press Ctrl-Alt-Del once, then click on 'Shutdown" to test it.
by scott roche
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