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shutdown error

By peteralan42 ·
what does"0167:bff7b9a6" mean, it appears in a blue screen on shutdown, press any key and pc shuts down as normal.

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shutdown error

by nnouman In reply to shutdown error

there is a problem in your Windows Os .this problem could be caused by either a program like "anti virus does not shut down regularly "or a wrong installed program..if ur pc is starting everytime normal then it is not an important problem.. it can be solved by formatiing and installing windows again..

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shutdown error

by peteralan42 In reply to shutdown error

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shutdown error

by JohnGreer In reply to shutdown error

Can you isolate the offending program?

Can you manually close programs, then shutdown, and see which one causes the error?

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shutdown error

by peteralan42 In reply to shutdown error

i tried shutting down all programs one by one , but when ive shut everything down the problem is still there,i uninstalled every prog i have,it still the same, only thing i have not done is re installed windows.

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shutdown error

by Ann777 In reply to shutdown error

Which version of Windows are u using?

Try replacing spoolss.dll with version on your Windows CD... Maybe version 4.90.3000. If you do not have access to the .dll version file listed above try a version subsequent to your present copy.

Run system file checker and extract the file spoolss.dll

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shutdown error

by peteralan42 In reply to shutdown error

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shutdown error

by BobHo In reply to shutdown error

start by trying the suggestions here:

http://www.fjsmjs.com/IE/IPF.htm

You might be having a problem with either your anti-virus or your video drivers.

Regards,

DrBob:&gt

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shutdown error

by peteralan42 In reply to shutdown error

i tried anti virus but no different , but when i deleted my firewall it solved my problem, but i have to try a different firewall,

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shutdown error

by peteralan42 In reply to shutdown error

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