Windows Forum

Ask something
Discussion Locked

shuting down computer

0 helpful
5 replies

by dave angel

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

i have windows millenium
and when i shut the computer down it never powers down; i have to keep the power button pressed in for a few seconds to shut it down
i have heard that norton virusscanner can cause this is this true? (what can be done?)
if that's not the problem how do i solve it?
grateful for any help.

5 replies

by mloveless

There seems to be something running that is not letting windows shut down. if you have norton crash guard disable or turn it off - this could cause a problem.

by dave angel

any other idea's wath could be running; or trying to run as i'm shutting down ( i don't have crash guard)

by mdelyea

Go to www.symantec.com and click on the 'Service and Support' link. Click the 'Home/Small biz user' link and then select your version of NAV. Enter 'computer won't shut down' in the search bar and read the (several) articles about shut down problems with NAV. One should apply to your situation.

This discussion is closed to new replies.