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SIEBEL 7.8 Outlook syncronisation

By imran ·
Hi All,

I am currently preparing test scenarios which will allow for functionality our legacy system, to be replicated into SIEBEL CRM v7.8.

The particular area where your help would be greatly appreciated is around the integration of OUTLOOK / Exchange server within SIEBEL CRM.

I would only be interested in the functionality that SIEBEL can offer from a users perspective. Is there a SIEBEL user guide (PDF) that some one could share with me? I have tried google to no immediate avail!

Are there any specific requirements around the administration of emails from SIEBEL? If any one has any information around this particular area, again I would be greatful if you could share this information.

I currently do not have any immediate resource available to me that identifies this particular functionality within SIEBEL. So any advice / support you can provide would prove advantageous.

Thanking you in advance for any help/support you can provide!!

Best Regards,

Imran

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