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signing on to ISP msn.com

By kyaw htin ·
My computer can connect to the ISP but cannot sign on . I am using P111, intel 550E,win98 SE ASUS P3v4x mother board and internet explorer 6 or 6.1. I received from microsoft Internet Update kit CD-ROM with IE6 MSN explorer and Windows media on it.I installed all of that and used to connect to MSN which is my ISP. Now my other computers can connect, sign in and surf the net while this particulaR COMPUTER CAN CONNECT but cannot sign. After two little computer icon appear which means connection is established, authenticating begins then sign in attempt #2,#3 #4 so on until time out. Its been 3 days I cannot sign using that computer, I called Microsoft support more than 4 times, they walk me through , but still cannot sign in. The remediesMicrosoft advice includes deleting cookies, temp files, changing settings in the network properties dialog box, they are upgrading their server, shut down then wait for two minutes and try connecting again. Well you got an idea. ANY HELP WILL BE APPRECIATED.
I do have difficult times connecting to my ISP but this is the most weired.

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signing on to ISP msn.com

by Ann777 In reply to signing on to ISP msn.com

How are they having you delete all these files? If it's though IE, then you may still have some corrupted files there. Use Windows Explorer to find your Temporary Internet Files folder and click on the right side, select all (control-A) and delete all. Then do the same for each of the folders under Temporary Internet Files.

If you can connect, but not sign on, then there may be another program at play here too. Are you using anything like TWEAKUI and do you use the AutoLogon feature? If so, then I recommend that you delete all your *.PWL files and turn off the autologon feature of TWEAKUI. Then try it.

There's a possibility that your modem/nic may be flaking out in this computer too. You might want to swap hardware adapters and check it out.

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signing on to ISP msn.com

by kyaw htin In reply to signing on to ISP msn.com

Thank you.I reinstall windows as well as msn explorer, ie. Now is working.

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signing on to ISP msn.com

by dmiles In reply to signing on to ISP msn.com

Check the obvious,authenication is case senistive
the pwl may be corrupt and it may be that you will want to check this
Open the sign in box and use MSN in capital letters,type in user name in small letters and then your password,if this does not work then I would consider changing the password or reinstalling MSN
Could it be that in changing the server that they have dropped your password,check this with the tech rep

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signing on to ISP msn.com

by kyaw htin In reply to signing on to ISP msn.com

I reinstall windows, MSN explorer as well as IE. Now is working again.
Thank you.

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signing on to ISP msn.com

by pcgirl79 In reply to signing on to ISP msn.com

I have had the exact same problem with MSN I installed on my 2 home computers over the last few days, so I'm led to believe that it's something on their end, rather than a problem with your PC. I even tried reinstalling MSN last night and that didn't work, so I'm giving it a couple days and hope that MSN gets their servers straightened out.

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signing on to ISP msn.com

by kyaw htin In reply to signing on to ISP msn.com

Thank You.

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signing on to ISP msn.com

by zbopz In reply to signing on to ISP msn.com

One of my users had the same problem untill Deleting the *.pwl files. This after uninstalling IE6 and MSN Messenger Service didn't seem to help. Now running both again fine.

I think it was MSN server problems myself.

Good Luck Though.

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signing on to ISP msn.com

by kyaw htin In reply to signing on to ISP msn.com

I reinstall windows, MSN explorer and also IE6. Now is working . Thank you

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signing on to ISP msn.com

by kyaw htin In reply to signing on to ISP msn.com

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