Skype and BSoD

By Bimba92 ·
Everytime I talk on Skype with Video Call, I keep getting BSoD. Can anyone help?

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by OH Smeg Moderator In reply to Skype and BSoD

But first we'll need to know what it is you are using to run Skype.

So what type of Computer is it?

What OS are you using?

What is the full BSoD Error Message?


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Ok, so.....

by Bimba92 In reply to Maybe

I don't understand your first sentence.

My computer is Dell Inspiron 545. Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz. 4.00 GB of RAM. OS is Windows 7 Home Basic 64-bit.

I don't know what is says, there are a bunch of numbers and letters. Usually when i'm talking on Skype with video call (haven't tried with regular), from 5-10 minutes i get a BSoD. And my computer quickly restarts itself. I don't know if it was full or not. There is a timer-like thing at the bottom. It goes from 0-100 by 5 and restarts.

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A couple of more questions...

by TobiF In reply to Ok, so.....

What version of Skype are you running?

What videocamera do you use?

Do you have any other programs running on the computer?

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More details

by Bimba92 In reply to A couple of more question ...


Philips SPC500NC/97

At first I thought it might have something to do with the games I play, the movies I watch, and browsers. So I tried with only Skype opened and still got BSoD.

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I had a look over at Skype's forum

by TobiF In reply to More details


And you're not alone. Other people have complained about similar problems (incl Win7-64).
A Russian user guesses there may be compatibility issues between the OS, the camera with driver, and Skype.

Check for updated drivers, try another camera (and maybe also a Skype beta)

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