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slow access to network office files

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12 replies

by charles.perron

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In windows 2000 I try accessing from a network share, office files like word or excel. When selecting a file there will be a delay of anywhere from 30 seconds or several minutes. Does anyone have a solution for this?
Note: I have re imaged. The files are located on a windows nt 4.0 server running service pack 4
office installed with sr1 and sr2. also tried without sr1 or sr2

12 replies

by dklippert

No direct answer, but some things to check.
Make sure that FindFast is not enabled.
Be sure that Outlook is not Journaling

by desktop jinx

Do you have extra protocols bound that you don't need? Every protocol bound to the Windows redirector is searched separately and sequentially. My systems' UNC performance improved when I unbound IPX.

Right-click My Network Places - Properties;
Choose Advanced from the Advanced menu.

by chrissaw

Hi,
Do you have an Anti-virus installed on your network?. If yes, each time you open any files, the AV will scan it before to send it to the client.

Hope it help.

by charles.perron

Just to clarify: this delay occurs after opening a folder on a share and SELECTING a file. It takes minutes before the file will be selected. Once it is selected it will open normally in the associated application.

by desktop jinx

If you are not using DFS, disable DFS on the client.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Mup
DisableDFS (REG_DWORD) = 1

Warning: Win2000 Active Directory Group Policy requires DFS.

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