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slow reaction on the right mouse button

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by 5epkyt

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What may be the cause and remedy that the menu that appears on the right mouse button push against any file, except exe files, in Windows Explorer showing hourglass for very long time
as it seems to me? The same reaction on the double click. I have windows xp sp2.
I've used ShellExView to check role of the context menu handlers. As far as I have only 6 non-Microsoft handlers I tried to disable them first one by one and then disabled them all, restarted computer...and nothing changed in any case. I have, for example, many pdf and doc files and they show me the hourglass for 10-20 sec. It does not depend on size of file.
The situation is the same when tried from the Safe Mode.
I saw in Task Manager, Performance tab that next moment I tried to open file CPU was running to zero and then its performance slowly rose to some 30-50 percents.
Running ChkDsk to check c: drive for errors did not help as well as Defragmentation.
Some unsigned drivers were found but all of them were preinstalled by Dell.
I used a restore point of month ago and in vain.
From the Process List in Task Manager I looked for a Process that is using the bulk of the CPU cycles. That was System Idle Process (99). When, for example, I try to open Word file, Winword starts working and using some CPU resource (30-50) when hourglass vanishes.
When I use Total Commander instead of WE there is the same result on the right mouse button push and practically no problem with double click.

14 replies

by sgt_shultz

perhaps spyware and/or virus. does it do it in Safe Mode?

by older mycroft

You mentioned that you "have, for example, many pdf and doc files and they show me the hourglass for 10-20 sec. It does not depend on size of file."

Be that as it may, it may however depend on how many files you have in the directory. If they are ALL in the same directory, with few or no sub-directories, the size of search field may be what is causing the delay.

The yardstick for directory structure usually runs at between 150 - 200 with a maximum of 255.

I'm gonna get shot down in flames for stating this but it's stood me in good stead.

by 5epkyt

If you read my first message you will see that I've tried Soft Mode.
I just tried a folder with only 3 pdf and 1 doc file. The problem withstood.
I've forgot to write that there are NOD32 antivirus, Zonealarm firewall with antispyware and Spybot on the computer and they are used regularly.

by older mycroft

What type (make and model) of computer are you running?
What processor is installed?

Along with your .pdf and .doc files, do you have a quantity of picture files?
Is your system networked to anything else?

by 5epkyt

Dell E510. Pentium Duo 2.79 GHz.
Yes, there are a lot of picture files and txt files. The problem exists for all of them.
Yes. There is a home network with another computer.

by older mycroft

Your directory filing practices and the fact that the system is networked.

I remember, albeit vaguely, a similar situation once before with a client. Due to the 'puter being networked, when the context menu was invoked the system went into a self-induced frenzy by indexing everything on the host AND via any established network link.

Try disabling your network link then doing a cold reboot. You may well find that the problem no longer exists.

Also I'd examine how many files there are in EACH of your directories, and apply the practice I posted earlier.

by gary56789

Did you go into Device Manager and uninstall the mouse drivers and then reboot?

by 5epkyt

I uninstalled and reinstalled mouse and nothing changed.
I disabled Indexing service and nothing changed.

by kenone

I had a domain server with files on it. We retired the server. Then every time I tried to open anything on my PC it took about 60 seconds. I had to go through the registry and delete all references to the retired server.

by 1bn0

When you open an explorer window Windows check ALL drive letters and attached shares, even ones that are no lognger available, before checking the directory for files. Thats why every time you open a My computer window , your cdrom drive will spin up if there is a disk in it.

I get the same type of issue at work all of the time.

As part of my Help Desk duties, I frequently access user drives via unc, e.g. \\computername\c$. Windows maintains these connections as drive mappings with no drive letter asigned. Some show up in network neighbourhood/My Network Places, some only show up in the "Dis-connect Network Drive" dialogue window.

Every time I open an Explorer or My Computer window, Windows enumerates the attached drives and shares before it gets around to looking in the folder I told it to. Many of these connections get maintained long after the users computer has been switched off.

I regularly go to My Network palces and "delete" the connections\shares. I also check "Dis-connect Network Drives" and remove anything I am not currently using.

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