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Slow updates to Outlook public folder

By b_beilmann ·
We are using Outlook 2000 and Exchange server 5.5 sp4 and are experiencing very slow updates to one of our public folders containing contacts. When a contact is saved or deleted there is a delay of approximatly 45 seconds, during this time Outlook will not respond to any user input. All other public folders are working at an acceptable speed.
The way I was able to solve this problem in the past by copying the public folder. I am unable to "fix" the problem by copying this time because our users will lose the link to this folder if they have created desktop shortcuts to the folder.

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Slow updates to Outlook public folder

by suemvp In reply to Slow updates to Outlook p ...

This is a known issue related partly to the number of views on the folder and thus to the number of indexes. There are several KB articles that give more detail and suggest workarounds. I've posted links at http://www.slipstick.com/exs/pfshare.htm#problems.

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Slow updates to Outlook public folder

by b_beilmann In reply to Slow updates to Outlook p ...

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Slow updates to Outlook public folder

by b_beilmann In reply to Slow updates to Outlook p ...

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