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Slow wireless logon - computer stuck at Applying Personal Settings

By wancona ·
I have recently implemented a Cisco WAP54g Wireless Access Point into our office environment. We have about 5 laptop computers and 20 odd something PC workstations. All computers (laptops and desktops) are running XP Pro. The server is Windows Small Business Server 2003.

I've done quite a bit of troubleshooting so far, and I've seemed to narrow it down to the dns on the client computers. All computers have to be assigned a static ip pointing to the dns server. Without it, the computer points to the dns servers provided by the ISP. When wired, all computers login fairly quickly, due to it pointing to the correct dns server. However, the wireless laptops, take around 5-8 minutes, even when the tcp/ip is pointing towards the correct dns server. Also, there is an error message that shows up in the event viewer that says

Description:

Windows cannot obtain the domain controller name for your computer network. (The specified domain either does not exist or could not be contacted. ). Group Policy processing aborted.

and another one that says

Description:

Windows cannot determine the user or computer name. (The RPC server is unavailable. ). Group Policy processing aborted.

I was able to replicate the problem, when I disabled the wireless connection and had the wired connection obtain DNS server address automatically, which pointed towards the ISP's DNS servers. After logging off and back on, the computer was stuck on Applying Personal Settings. But, when I pointed the computers back to the correct DNS server, it logged in quickly. So to me, in my unprofessional opinion, that the wireless is not pointing to the DNS server DURING login. After it finally logs on, everything else works fine, but I have a lot of people complaining about how long it takes for their computer to log on.

If anyone knows a way to help me out, I would greatly appreciate it.

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All Answers

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Sorry

by wancona In reply to Slow wireless logon - com ...

I've been searching and searching for an explanation on how to configure my dns server, Is there anyone out there that can help?

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Need a boost

by wancona In reply to Sorry

I need a boost on the hits so that maybe someone would be able to help me. Sorry to be just making post.

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Not DNS Server

by Churdoo In reply to Slow wireless logon - com ...

You are correct in that it's DNS (or lack of DNS resolution of the domain) that's causing the slow logons, but It's not your DNS settings that are hosed here. The problem is that the wireless network connection is not being made until AFTER netlogon, so during netlogon, while the lappy is looking for the domain, the wireless network is not yet connected.

Not sure if you're using the OEM wireless utilities with these lappies, and/or if all lappies are all the same.

One thing you can do is log in a couple of times as the user, while connected to the WIRED network, and with DNS pointing to your SBS server. XP will cache the user's logon information locally and subsequent logins will be quick, even if the wireless is not connected until after the logon is complete.

Another thing is to check with your OEM wireless utility to see if there's a way for a wireless networking profile to be connected during NETLOGON rather than waiting until after netlogon. The MS wireless utility I believe, only connects after netlogon if I recall correctly.

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Thank you

by wancona In reply to Not DNS Server

Thank you, I thought I had run out of options with this problem. I've tried eveything that I could possibly think of. I'll let everyone know how it goes.

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how did you resolve this

by DIANUJ In reply to Thank you

Can you tell us how this resolved itself or not?

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