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sms 2.0 client components hang

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3 replies

by steveh

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We are using sms 2.0. sms: smsmon32, clisvc95 and or opdwin9x cause windows 95/98 client to hang.
MS knowledge base explains, it's due to the Netapi.dll network redirector file is out of date or is not in the %windir%\system folder.
This is not what happened in our case.
The short term solution for us is to press CRT ALT DELETE, then End Task the culprit component. Alternatively, prevent sms client install on the workstation, which is not an ideal solution.
Is there any known cause for it?

3 replies

by parier

1. Have you tried to install from Safe Mode?
2. What was the knowledge base ID number?
If you have it installed already, I would recommend getting an image of the working PC and use Nortons Ghost to reuse the image of the that PC.

Please reply to eparisek@mtga.com with the knowledge base article ID. I cna look further into this.

Eric

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