My Environment: WIN2K Server – Running Exchange 2K
Recently I have had a very important client come to me and inform me that he is unable to send email to employees within my company. He is the only individual who has ever reported this problem. His problems are sporadic; sometimes he gets though and sometimes he doesn’t. When he sends email he receives the following SMTP error:
Reporting-MTA: dns; ns1.rrpartners.com
Received-From-MTA: DNS; [192.168.9.112]
Arrival-Date: Tue, 18 Dec 2001 16:16:07 -0800
Final-Recipient: RFC822; user@riechesbaird.com
Action: failed
Status: 5.0.0
Diagnostic-Code: SMTP; 503 5.5.2 Send hello first
Last-Attempt-Date: Tue, 18 Dec 2001 16:16:10 -0800
Diagnostic-Code: SMTP 503 5.5.2 Send hello first
I would sincerely appreciate any possible recommendations for resolution to this matter. I have exhausted all of my resources to solve this problem. I have found little information on this specific error code.
Happy Holidays,
Trevor
