Snow white E-mail Message - TechRepublic
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March 8, 2001 at 03:54 AM
charles_r_conic

Snow white E-mail Message

by charles_r_conic . Updated 25 years, 2 months ago

My computer at home is not allowing me to use windows. I got a strange e-mail that had a message about snow white and I think the Virus infected my machine. I spoke to Gateway and they told me that I needed to get virus Software to clean it. I bought Virus Scan, the problem is that it comes in a CD, Not on diskettes. When I turn my PC on in normal mode I cannot do anything because of all the error messages that come up. When I go into safe mode, I cannot access my CDRom drive. I wanted to re-install windows 98, but that also comes on a CDRom. Does anyone know what I can do next? Does anyone know where I can get virus software on a diskette? Is there a command that I can run from Dos that would correct enough files that I can use Windows98 in regular mode, so that I can run the virus software? Do I need to get another kind of Virus software, maybe Norton? CAN ANYONE HELP ME?

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