[SOLVED] Strange problem / hoping for some insight - TechRepublic
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October 22, 2012 at 09:01 AM
mikebottomley

[SOLVED] Strange problem / hoping for some insight

by mikebottomley . Updated 13 years, 7 months ago

So I have a user that is having a strange problem with her workstation and I am drawing blanks. The problem is related to text on some web pages. On certain web pages there is text sections that is the same color as the background and essentially disappears while on other sites there is some characters only that are not present at all. E.G. “account” would read as “ccont” (just an example off the top of my head.

This is consistent in Fire Fox, IE, and Chrome and between restarts. This does not occur in any other programs other than internet browsers. I have run multiple virus scanners with no joy, checked her language bar was set properly to English (would affect more than just browsers if it wasn’t anyways), and Google is of no help when multiple browsers are effected.

The users is on Windows XP SP3.

Any suggestions or further lines of inquiry that I should follow? I am coming close to a repair install of Windows but would like to have an answer to the problem first.

Thanks for taking the time to help out, Mike

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