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Some MS applications stopped printing in colour

By joan.edington ·
We have a Ricoh Aficio 3245c colour printer/fax/copier which has been working until last week. Now several MS applications insist on printing in B&W whatever the properties are set to. I know that the printer is OK since non-MS applications still print in colour, as do Access and Outlook which were outwith the original Office suite.

Is there something in Office or Windows policies etc that could have become corrupted and stopped the colour functionality?

Hopefully,

Joan

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