Hi,
As per our company policy, there are a couple of software which are essential for the business and daily computing. Other than any software are banned, users cannot install any software other than what we give according to our policy.
But, recently we get a single request from a user to give them access of some free software which will help his daily work very much. This software is against the policy and i dont like such free softwares to install users computers, which will increase the requests and am afraid it will be a support headache and un manageable.
I would like to know, how do you IT managers handle this issue?
Expecting some valuable advises.
