SonicWall/DSL Connection Problems - TechRepublic
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December 30, 2001 at 06:19 AM
rawright

SonicWall/DSL Connection Problems

by rawright . Updated 24 years, 5 months ago

This one’s making me talk to the walls! Help!

I have a SpeedStream 5667 DSL Modem connected to the WAN side of a SonicWall SOHO2; the LAN side of the SOHO is connected to our LAN hub. Although we have a fixed IP from our ISP, they insist on auto-configuration of the connection so that they can change gateways and DNS servers on the fly.

The modem seems to be working fine – It has a management port at 192.168.168.168 that shows that it is connected and working with the ISP connection. According to the manufacturer, it is supposed to pass traffic thru to the SOHO without change. But when I access the SOHO, it displays a WAN address in the 192.168.168.x range, not the correct public IP address!

Clients on the LAN can access theInternet thru this setup, but I can’t connect thru it from the Internet. I’ve set up a rule to allow incoming traffic from my home IP, but it still refuses the connection. I’ve also forced the SOHO WAN port address to our public IP, but that caused the outgoing connections to fail. Both manufacturers insist the problem is with the other’s box, and the company that sold the SOHO to us is clueless.

Can anyone give me some guidance here? I’m at wits’ end, and the bosses are becoming unfriendly!

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