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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
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Sony amnesia
I have followed everthing Sony has suggested.
Some companies use a record or chip in the computer to tell the software if it is their product.
I have no problem as I own thr computer and ordered a copy of the install hardware, both registered with Sony. Is not as if I wanted to pirate anything.
If you can help, please do, I need it.
Pauline
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