Windows Forum

Ask something
Discussion Locked

Sound Card And Modem Problems

0 helpful
5 replies

by eddluce

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have recently upgraded my home Computer from Win 95 to Win 98. Before this upgrade my modem and sound card worked fine. After the upgrade I cannot get either to work. I have gone through the Win 98 trouble shooting steps. I unloaded Win 98 and everything worked. With my modem I can here it open the phone line but it does not dial (I just here the dial tone). Some of the modem problems seem to coincide with trying AOL (while operating 95)and my modem never worked correctly after installing and uninstalling AOL.
I cannot unload 98 the program to uninstall has vanished.

5 replies

by quintar51

Hi,

Did you try to check the device manager to see if there are any issues with your sound card and modem? Also, in the control panel, modems, diagonostics tab, you can click on more info and that will force win98 to communicate with the modem and test to see if it works. Also, you can try downloading the updated drivers for the soundcard and the modem. You can also try www.modemhelp.net for some tips. Hope that helps.

by pierrejamme

Was this a Windows 3.1 computer before it became a Win95 computer. If so, your hardware may be many of the Win 3.1 devices that will not work and have no drivers in Win98. Check the FCC number at http://www.fcc.gov/oet/fccid/ for manufacturer and what software it was made for? the first three number/letters of the FCC code are the manufacturer.

This discussion is closed to new replies.