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sound card does not work

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3 replies

by casemaker

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Hi,
I have a winbook laptop and the sound card does not work. I have reinstalled drivers. There are no conflicts in Device Manager. In control panel through the sound applet I do not hear sounds when I click on one. Hhardware Troubleshooter tells me this device is working fine. Am looking for additional ways to test the sound card.
Thank you

3 replies

by pmutchler

If you've checked your volume and made sure it wasn't low or on mute, and you've checked any external volume control that you may have, it might be a loose connection within the laptop. Of course, the only way to check that is to open it up. If its still under warranty you want to make sure you contact the dealer so that you don't void your warranty.

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