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sound card problem after reloading 98SE

By wordmaster1 ·
I have an Abit KT7A-RAID MB, two WD drives, 1 Maxtor, AMD MP2600 processor, latest Paltrudes modded bios for MB and RAID, SB Live 5.1 sound card.

This setup has been the same for 6 months to a year. Everything has been working fine, including the sound. The machine began having problems with CD drives, would open but would show empty with CD's in them. After going through many different things, I finally reloaded 98SE.

After reloading, the drives work fine, but the SB Live 5.1 sound card is not found, even running the "find new hardware" app. Instead, I have something called Creative EMU10K1 Audio Processor (WDM) showing in device manager. Apparently Creative's generic audio.

The "Creative Multimedia Interface" has the yellow exclamation mark and updating drives does no good whatsoever. Resources show "no conflict".

I have removed these devices and 98 has found them when booting with the same results. I have also uninstalled all Creative drivers. When trying to re-install the 5.1 drivers, I got an error message that no 5.1 card was found. I had to install the Live (not 5.1) drivers to get the audio to work at all then it showed the Creative EMU10K1 Audio Processor (WDM) instead of my sound card. The audio will work, but not with the enhancements of the 5.1 card.

So far, everything else I have tried seems to work with the new 98 reload. BTW, I did not format, just reloaded. I have run Norton WinDoctor and a couple of other such programs with no good news. I have also run a virus check (AVG) and Spybot S&amp and Adaware. All clean.

I have googled this problem and tried every fix I could find. Hopefully one of the experts on this board has the knowledge to tell me how to fix this problem.

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by TheChas In reply to sound card problem after ...

There are many things that could be causing your problem.

Here is where I would start:

In device manager, select the sound card and remove it and any related devices.

Go to Add/Remove programs. Remove ANY and all Creative software.

Shut down the PC and remove the sound card.

Boot up.

Cautionary notes:
Removing Files from the System folders and editing the registry can cause your system to not boot.
Use caution and back up ALL critical files before proceeding.
It is "best" practice to make a back up copy of the registry prior to editing the registry.

From the Run box on the start menu, run sysedit
Remove any line from Autoexec.bat and config.sys that refer to soundblaster or any other sound device.
Save the changed files.

Open Windows Explorer.
Search for and remove any files for your sound card in the Windows folder and sub folders.
Creative may have a list of what files are installed when you install their drivers.

From the run box, run regedit
Use the edit search function to find and delete ALL registry keys related to Creative, Sound Blaster and EMU10K1
Look at the data in the keys to identify other search terms.

Exit regedit, and reboot your PC at least twice.

Is your card a Creative retail card?
Or, an OEM or white box sound card?

If a retail card, you should be able to use the driver from Creative.
Download it, and follow the directions.

If this is a white box or OEM card, you need either the driver CD, or download the driver from the OEM who licensed the board from Creative.

Make sure that you have the correct driver file in either case.

If instructed to, run the driver setup program first, then shut down the PC and install the sound card.

Boot up with the sound card installed, and complete the installation process.

The problem with installing Windows 98 over itself, is that you do not get a clean new system registry.
Most of what slows Windows down, and causes system problems is bloat and bad ke

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by wordmaster1 In reply to

I tried what you suggested, and after some more things, the card is now working properly. Without following your instructions first, I would not have been able to make it work. Thank you for your help. I am awarding you the points.

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by wordmaster1 In reply to sound card problem after ...

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