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sound issues with XP SP2

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7 replies

by voodoochile415

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System:
p4 3.0 Ghz
Realtek AC'97 sound card
GeForce GS/OC 7800
Win XP SP2

i was updating several drivers and other software, i installed service pack 2 for XP (my computer was a virgin to the internet and, sadly, still is)in an attempt to gain internet access via WiFi. the net access is not my current issue, though. after installing these updates (new sound card driver, video card driver, service pack, windows wireless network updates, .Net, etc.) i began to experience studdering in my sound. this is most noticible when i play games or music. it seems to be sound related- the sound will have a sort of electric buzzing/skipping and it causes the game/song to skip along with it. the glitch is EXTREMELY annoying.
i have tried re-installing the old drivers, using the default windows drivers, and getting several different types of Realtek drivers. i have done everything but re-install windows, which i may do to see if it helps with the internet issue. any suggestions would help.

7 replies

by gary56789

Uninstall your sound drivers from Device Manager (Start?right-click My Computer?select Properties?click the Hardware tab?click Device Manager button?expand Sound, Video and Game Controllers?right-click your sound card and select Uninstall?Reboot). Reinstall driver(s) upon reboot (try old driver first?if it doesn?t work, redo above and install the new driver).

If this doesn?t work click Start?Help and Support?click ?Undo changes to your computer with System Restore??follow the wizard to restore your system to a date prior to when all your troubles began. If it still doesn?t work correctly, you may have to reinstall the OS.

by voodoochile415

i have uninstalled the new one (via add/remove programs because it generally works better than device manager, but i alwasy ensure that the device is uninstalled via the manager) and reinstalled the original one. i have tried different versions of the driver (new and old).
i have system restore disabled unless i make any big changes, so when i rebooted after installing several updates, i checked different programs and apps and everything seemed to be working properly, so i disabled it again. then i discovered the sound issue. i have seen a few posts in this forum and others that seem to suggest that the cooling system may have something to do with it. i need to go and ensure that my fan is running (im sure it is, and even if it isnt the goliath fan on the GeForce should assist with that), especially since this is an onboard sound card. i may just reinstall windows. thanks for the suggestion.

by ic-it

You may need to have an updated version of the UAA driver. This should be available on the manufacturer's web site. We ran into this issue with some HPs that had the Realtek Audio chips. this is from the HP site.
First install the Microsoft Universal Audio Architecture (UAA) driver before
installing the Realtek driver. The Microsoft UAA driver provides the necessary
support for the high definition (HD) audio bus used by the Realtek HD audio
CODEC. Users who are upgrading to this newer driver on an existing system,
should ensure that the UAA driver is already installed on your system. The UAA
driver may be listed on your system as the ''High Definition Audio Driver
Package.''
Another link that describes this can be found at the MS KB site.
http://support.microsoft.com/kb/888111
Hope this helps.

by voodoochile415

i went to the site, but it does not allow you to download it unless you contact product support. the support page asks for a product ID number, but sadly, i dont have the computer here with me. do you, perhaps, know of *any other* ways of obtaining said software? i promise you im not out to illegally distribute the microsofts priceless audio architecture.

by ic-it

What brand/model computer or motherboard model? Likely on their site.
If the HP site hasn't modified theirs for model specific, that one might work. I would try your specific manufacturer's site first.
Here is the HP site.
http://preview.tinyurl.com/2d8kp6

by voodoochile415

i installed a program called SpeedFan for the hell of it. it monitors every temperature inside the computer from the bios. it also allows you to manually control the fan speeds. as it turns out, i have a bit of an overheating problem. i increased the fan speed, which was almost sufficient. i then removed the side panel and pointed a small vortex fan straight into the box on HI. that's my current fix. i suppose ill have to invest in several little fans, eh? :-)
thanks for your help guys.

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