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sound missing lead vocals when balanced

By jmarchetto ·
I am (trying to) help a friend out with a sound problem. When playing sound files back, if the balance is set to center, the output on the headphones is "airy" sounding and it is missing the lead vocals. If I slide the balance to the right or left, the output sounds fine and it still comes out of BOTH speakers (not just left or right).

This issue arised when he was installing a Belkin USB VideoBus II (model f5u20. The XP original drivers from Belkin's website caused the computer to shut down when used with Magix - Movie Edit Pro 2004 (which was installed the same night, but was successful). He went back to Belkin's webiste and downloaded the XP alternative drivers which did not cause the system to shut down. He has since removed all the drivers for the Belkin USB VideoBus and he also reinstalled Magix, but we still have this problem.

The system is an HP Pavilion 513 with an Intel Celeron 1.8 with 256 Ram running XP Home edition. The sound card is an Avance AC97.

Any help with this problem would be appreciated. Thanks in advance.

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by Robert_Michaels In reply to sound missing lead vocals ...

Hey There,

Avance AC97 is usually onboard audio (built in to your motherboard). THough you have the inputs in what looks like a card, it's probably plugged into a controller on your motherboard.

In most cases I have seen, you simply have too many audio/video players installed on your computer and they are interferring with each other. Yes, this happens.

Uninstall all audio players except Media Player and the one audio/video player you want to use.

Also, check to see if you have any audio cables from CD/DVD-ROMS installed to the motherboard/sound card. They are not needed under XP and can cause audio problems if used.

Lastly, if you have a real sound card (plugged into a PCI slot), then uninstall it (both drivers and software). SHutdown the computer. Pull out the audio card, reboot the computer to safe mode, check Device Settings in the control panel for duplicate devices, remove all under the catagory - like if you show 2 or more monitors and you only have one, delete them all. Reboot the computer in normal mode to allow the autodetection of singular needed drivers.

Shut down the computer again. Install the audio card, and reboot and install the driver and software again....leaving off any audio player type software.

Let me know how it goes!

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