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Sound/conversation capture

By richardqpersonal ·
Hi everyone - I'm doing some short term work interviewing people and am looking for a way of capturing the recording of the teams/voice call.
Clearly the participants know I am recording the call as it is part of the call set up process - However I appear to be having some technical issues.
I can/have recorded my own audio, but it doesn't seem to be capturing the other party(ies) on the call.
I am using MS Teams, but unfortunately not the enterprise software, as I wouldn't have this problem!
I'm using a bluetooth Polycom headset connected to my MacBook Pro - I'm looking for a solution to either capture the audio and produce an audio file, or capture the transcription of the conversation.
I've tried Otter - which seems to work and then not capture the third party audio that well, the sound seems to be muted.
Just looking for some guidance on how I could work around this and create a solution, which might not be that elegant - but would do the job!
trying to handwrite everything across 60H of calls - There must be a better/easier way of capturing the data.
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