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Sounds no longer working in Win98

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I'm currently running Windows98 on an IBM Aptiva. Yesterday, my sounds stopped working and I've run diagnostics programs and it doesn't even show that I have any sound card installed. I'm not sure why this is, and was hoping someone might be able to help me out.

12 replies

by vertex

Not sure what kind of diagnostic program that we run, however from Device Manager in Control Panel see if the device is found there. If you can't find any, go to add and remove hardware. Let Windows 98 locate the sound device. If after this excercise and Windows return a nil result, we can only assume that your sound card is no longer working and you should consider a replacement.

by blaine moore

If that first suggestion doesn't work, you may also want to try manually removing and then reinstalling the sound card before purchasing a replacement.

by endoflux

As a last resort, before buying a new card, also try installing Windows 98 clean and use the manufacturers install disks. Windows 98 can be funky with recognizing some older hardware

by newser

Hi Foo-

Let's start slowly. Did you install any new hardware of software just prior to the sound problem? If so, check your documentation for FAQ's that might replicate your particular problem. Be sure your speakers are on and plugged in. I know,I know...but I've been caught overlooking the obvious more times than I care to remember.

If this doesn't apply, let's go to Control Panel, Multimedia. See if you have anything listed under playback and recording devices. If nothing is listed, double check in Device Manager to make sure nothing is left of your soundcard installation. If there is anything there, remove it.

Now, shut down your PC-completely. Give things a couple of minutes to settle down and then re-start your PC. See if Win doesn't find your sound card automatically. If so, just follow the directions. If not, go to Control Panel, Find New Hardware. Let's hope this works. If this doesn't work, follow the instructions and manually install your sound card.

A coupleof could be's:

Many of the new IBM's I've worked on have built in sound/video, so let's assume yours is too. If you know that you DO have a separate sound card and if you're comfortable opening the case, open it up and make sure the card is seated properly. If you recently did work inside of your PC, be sure you didn't disable the card by accidentally removing a jumper, etc..

Hopefully, one of these steps will help. If not, write back and let's figure it out.

Best luck,

Ryan

Ryan Renz
Newsroom Computer/Technology Systems
WNEM 5

by fffoofighters

Well, I've tried all of the above. Even removing the case. The sound card isn't separate on this one either, it's built in. Is there anyway I can check to see if its working when its built in?

by ccsbz

go into CMOS and load BIOS setup default. save and exit. if this did not fix the problem. boot in safe and remove sound drivers. if this did not fix the problem. you need a sound card.

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