7 replies
by thechas
The Q&A forum here at TR is a peer to peer support forum for assorted computer issues.
To contact the TR staff about a problem with the web-site, click on the "Help" button near the upper right of most TR pages.
Follow the links, and you eventually come to a contact TR page.
In general, there are intermittent problems with some downloads.
Your best option for the error you received is to come back in a few days and try the download again.
Chas
by jpillis
I paid $39.95 to call Netscape concerning this matter. After much conversations and them trying to figure out the problem, they said that it was due to a firewall, such as Zone Alarmand the Lynksys wireless service firewall. I told them that my Internet Explorer did not have this problem and that I was able to download the same various programs.
by vryce
This is a little confusing, you're trying to download a file from another computer you control? OR from the internet? OR someone is trying to get a file from your computer and receiving this message?
What I'd try in any case: make sure the file actually exists, a typo is not the problem, and that permissions on the file permit it to be read by whomever you need it read by (everyone?).
Also, make sure a good connection exists between server and client(ping).
If that doesn't help, please provide more information.
by jpillis
by thechas
Well, there can be a couple of issues with downloads at TR.
I use either Firefox or Mozilla web browsers. (The core code of Netscape starting with version 6 is Mozilla.) And have no problems.
The applet that runs the downloads at TR at one time required having JAVA installed and running.
It also uses a pop-up Window, and you need to make sure to turn off any pop-up blockers when attempting to download files from TR.
Chas
by jpillis
Poster rated this answer.
by jpillis
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