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  • #2276333

    SP2 JAM-UP- MS does it again

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    by ergo ·

    We are unable to be certain but our previously perfectly running computer has slowed to a crawl.
    It appears to have auto installed SP-2 and since it is our main comp in Office is most annoying.

    Our techs tell us that this is a common phenomenon with SP-2, but I cant believe it.

    It appears that an A something program is always running in the background and chewing up processor speed.

    Can I just rip out SP-2 and is this an SP-2 problem?

    I just read an article slamming you guys about your criticism of Microsoft, but there are a lot of users upset over here.

    Gus

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    • #3313506

      Reply To: SP2 JAM-UP- MS does it again

      by rewrite ·

      In reply to SP2 JAM-UP- MS does it again

      I would question the “a something” app. If you can see it in task manager and see that it is the app that is using all the processing time then shut it down and see what happens. Check with msconfig and disable it from your startup.

      Post back here with more details on this phantom app. It might be spyware or a virus or, if it is a valid app it might be misconfigured.

      Cheers.

      RW

    • #3313431

      Reply To: SP2 JAM-UP- MS does it again

      by edlockett ·

      In reply to SP2 JAM-UP- MS does it again

      Also I think it is worth noting that it is not possible for SP2 to be auto-installed. It requires a user with administrative privileges to agree to the EULA first.

      Your problem is far more likely to be caused by some sort of malware.

    • #3313407

      Reply To: SP2 JAM-UP- MS does it again

      by rindi1 ·

      In reply to SP2 JAM-UP- MS does it again

      This happened on one of my PCs. It normally is easy to uninstall SP2 (control panel, add remove programs, move down to sp2 and select remove). Do that preferably in safe mode, as the PC will be running at an acceptable speed then. Before uninstalling SP2, think of adding some RAM, this can make a real big differance in peformance, and ram is cheap.

    • #3312589

      Reply To: SP2 JAM-UP- MS does it again

      by ergo ·

      In reply to SP2 JAM-UP- MS does it again

      The a something program is AVX.EXE
      when task stopped it restarts itself
      adware/spyware program doesnt pick it up
      misconfig doesnt work as it doesnt show up in startup.
      all3 answers were tried prior to submission of question.
      any thoughts

    • #3313271

      Reply To: SP2 JAM-UP- MS does it again

      by ergo ·

      In reply to SP2 JAM-UP- MS does it again

      See my note below
      The process is avw.exe
      It is not located by adware or spyware
      It does not respond to end task
      It cannot be seen using misconfig
      It is not listed in Symantec Lists

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