The wife is good with computers; she has a programming master degree. But she likes to fix her own problems with her PC. The problem started with Access, if she opened it with Outlook open it would just open Access and close it. She had SP2 already installed, and had received and email from MS saying that there are new updates.
She read about the fixes for the SP3 and installed it.
This starts the problem, SP3 caused blue screens or (stops) and the wife emailed support and they told her to try SP4 it should fix any problems with SP3.
Now the computer reboots every time and you get to the login type in your ID and PW. I tried removing the SP but there is still a SP1 in add remove. MS says that with every SP you install it will remove any previous SP because the new SP includes all previous SP’s.
This is a white box that is four years old, 512 mem, 80 gig HD, a second hard drive 80 gig and had no problems with Win2000 or server 2000.
I tried to repair, to use msconfig and to remove any updates. The add/remove only had SP4 and SP1; I removed SP4 with no effect. I moved all of the files I could to the second drive.
How do I fix the windows 2000 SP problem?
