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spool 32 error

By millerb ·
it started about 1 month ago. That some of our users are getting a spool 32 error when they try to print from our permiting system program. They try to print a record and the following message comes up StartDocErro-1(Your File waiting to be printedwas deleted. Spool 32 error. They exit from the application and the printers has dissappeared. The pc is re-booted and the printers re-appear. Has anyone seen this and been able to resolve the problem?

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spool 32 error

by draiche In reply to spool 32 error

I have seen this, check the Microsoft.com knowledgebase there is a number of articles, but the only thing that worked for me is re-formatting the machine. Is AOL on the machine? That's when our problem started.

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spool 32 error

by millerb In reply to spool 32 error

no we don't have AOL - found an MS article Q159873
Err Msg: Spool32 Casued a stack Fault in Module SPOOLSS.DLL
it says to to the file Spoolss.dll V4.00.951- we installed that yesterday - we'll see if that corrects the problems

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spool 32 error

by millerb In reply to spool 32 error

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