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Spool32 error

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12 replies

by dgup

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In Win98 I have several systems that error out with a Spool32 error at various addresses. This happens most often under Outlook 2000 but can appear with an Excel or Word print as well. Running Novell 4.x network.

12 replies

by tbradley

If you're printing through a Netware Print queue, try increasing the timeout values in the server settings. What is happening is that novell is receiving an "open job", "receiving job", but the queue is timing out before the "end of job". By the time your application finishes spooling, Novell has closed the receive job windows.

It really doesn't matter on job size, just how long it takes your system to spool the job. Another thing to try is change your default printer spool settings to "start printing after job is spooled".

by dgup

Good answer but this did not solve the problem. I tried this first but did not fix the problem. Microsoft Technet has several good answers but defeating the spooler settings is not the best answer.

by evansed1

Spooler32 errors can have more than 1 problem. Be sure you are using the correct driver for the printer first. Then try changing the spooler settings. Right click on the printer and got properties. Click on the details tab - click on Spooler Settings. Change the method from EMF to RAW and see if that helps. However, if you print a lot of forms RAW is known to give problems in printing, especially ACCORD forms.

by dgup

Good answer but this did not work either. The only thing that has worked so far is defeating the spooler, and this is not acceptable.

by palmerkh

Try seeing if there is another printer driver that you can use. Either an updated one or just another one that is compatible with your printers. I have had that work for me.

Good luck.

by dgup

All of the comments or posted answers were good but all missed the point. The problem is Norton AntiVirus can interfere with printing especially from Outlook after Norton is installed, since it will shield email. The solution is to re-install the printer driver. (This has worked in all the instances of the problem.)

by dgup

Reinstalling the printer driver only worked for an hour or so. We upgraded the Norton individual to Norton Corporate and that fixed the problem.

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