Replaced old HP 2000C DJ printer with new HP DJ 1100d. Using it attached to a NT4 system as a print server. When printing from a Win2000 Pro client, we noticed that after printing, the system takes about a minute to shutdown or restart and generates an Event ID 1000 from Source “Userenv” as follows:
“Windows cannot unload your registry class file. If you have a roaming profile, your settings are not replicated. Contact your administrator.
DETAIL Access is denied. , Build number ((2195)).”
We’ve seen numerous references to this error in forums. We’ve also found that by STOPPING the SPOOLER service on this W2K client allows us to shutdown/restart immediately without this error.
We further found that if we simply STOP and then START the spooler service that we can then immediately shutdown / restart. So we’ve set up a little BATCH FILE to do this manually.
Can anyone let us know how we can remedy this or do we have to stop/start the spooler service manually every time we use this printer on that client? If we don’t use this printer from the client, we don’t have the problem. It’s only AFTER we initiate a print job with this printer of any kind that we have the problem. We don’t have this problem with any of our OTHER PRINTERS on that server, only with the 1100d.