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Spooler Subsystem App

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7 replies

by firechiefgates

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"Spooler SubSubsystem App has encountered a problem and needs to close"

I have a Dell Inspiron 8600 with WINXP. I have a HP Laserjet 1020 Printer. I noticed the above message keeps popping up, I cannot use my printer at all. No printers are listed in the Control Panel or device manager. I have had the same printer for a few months, I have not changed anything on my computer recently. I have also noticed that it has caused my computer to be very, very sluggish. I am starting to get passed being frustrated, right now I am down right pissed off. Is there any chance I have a virus ?

7 replies

by w2ktechman

If the Printer Spooler closes, no printers will be available at all until the spooler is restarted. There are a few things that I have done to correct the spooler closing like that.
1. if the spooler can restart, restart it then delete all printers, reboot, and re-add them with the latest drivers).
2. If the spooler cannot restart, or restarts and then immediately closes, run for Spyware/Viri. and/or end task running apps until the spooler can open, take note of the apps that were ended in this manner.
Usually these will help, or identify the application that has a problem. But if these do not work, Re-Install the latest service pack and patches
If none of these did the trick, please repost

by firechiefgates

The computer is still not working. When I try to add a printer it says "Operation Could not be Completed". I have Norton Internet Security Software and ran it, no viruses or adware was found. After the full system scan the computer still wont print. I am not sure how to reset or restart the spooler. I dont have a lexmark printer like the Microsoft Document mentions, nor the file it says to click on. I still have the same boxes popping up randomly ..."Spooler SubSubsystem App has encountered a problem and needs to close"

by debbidavidson

When I went to the link to re-run the XP-SP2, it says not to download if you are only using one computer to use the Microsoft Updates. Well, no luck is it okay to download this to one computer?

by firechiefgates

The computer is still not working. When I try to add a printer it says "Operation Could not be Completed". I have Norton Internet Security Software and ran it, no viruses or adware was found. After the full system scan the computer still wont print. I am not sure how to reset or restart the spooler. I dont have a lexmark printer like the Microsoft Document mentions, nor the file it says to click on. I still have the same boxes popping up randomly ..."Spooler SubSubsystem App has encountered a problem and needs to close"

by rjs6143

I had this problem recently.. Heres what i did:
first go to start|run, type services.msc , Find spooler and go to its properties page, if it is not running try to set it to automatic and click start... you may get an error- if this doesnt work uninstall the drivers for your printer..then reboot then reinstall them... make sure you keep the printer off too... hope that helps

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