Spread too thin?Locked
I work at a company with about 120 users, 25 of those are off-site sales people.
The IT department consist of the IT manager, a project manager that spends 100% of his time implementing a new bar-coding system, the BPCS guy that works on the BPCS/AS400 system, and then me that works on all PCs.
I’m responsible for the Exchange server, BES server, AD, helpdesk system, backups, all 100 desktops, 25 laptops, 75% of the phone system (PBX), ACT, production label printers, etc. Basically if there’s any kind of problem with a PC, I’ll fix it, broken fans to broken Excel links, production label printers to pulling phone lines.
Do you think I’m spread too thin, or this is a normal work load for most support It staff? I love my job but feel like I don’t have enough time to make everything run at it’s best.